Directory of Help Desk Resources

Home > Computers > Software > Help Desk

The Help Desk category contains companies who design, publish and/or support software designed to automate Help Desk, PC Inventory, Auditing and related operations.

Subcategories

• Asset Management
• Browser Based
• Call Centers
• Directories
• Information Technology
• Live Support
• Lotus Notes Based
• Support and Management
• Vendors

Resources in This Category

• Acacia Help Desk

  http://www.helpdesksoftware.com.au/
  Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.

• Giva Inc.

  http://www.givainc.com/
  Provides business help desk solutions including web-based solutions for IT, customer support, knowledge-manager, service desk, asset manager, and a sales desk.

• Internet Software Sciences

  http://www.inet-sciences.com/
  A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.

• ISupport

  http://www.isupport.com/
  Describes help desk software products and services offered, and provides training course catalog.

• NetHelpDesk

  http://www.nethelpdesk.com/
  Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.

• NetKeeper

  http://www.netkeeper.com/
  Provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.

• PRD Software

  http://www.prd-software.com.au/
  Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT

• The Management and Help Desk Community

  http://www.helpdesking.com/
  A portal of news, information and interactivity for both help desk software and management issues

• Vertical Solutions Inc.

  http://www.vertsol.com/
  Develops and implements customer service, help desk and sales force automation software.

• Wickett Software

  http://www.wickett.net/
  Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.

• World Web Dynamics

  http://www.worldwebdynamics.com/
  Live Demo of help desk software, including specific offerings for school districts.

Related Categories

• Home > Business > Business Services > Quality Control and Tracking > Software
• Home > Business > Customer Service > Software
• Home > Computers > Software > Configuration Management > Bug Tracking

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