Directory of Telephony Resources

Home > Computers > Speech Technology > Telephony

Category is for telephony products and services that particularly use speech processing/recognition over telephone lines or wireless mobile including IVR (interactive voice response) and call center processing.

Subcategories

• On-Hold Services - Music and Voice

Resources in This Category

• Active Phone Server

  http://www.softcab.com/apserver/
  Personal phone assistant software - autodialer, forwards messages, records answers, e-mail checker, ISP dialer, Caller ID, event reminder.

• Advantone

  http://www.advantone.com/
  Technology services provider offering IVR, VACD, and cloud routing solutions.

• Alternate Access

  http://www.alternateaccess.com/
  Provides e-business solutions for companies who value the telephone as their communication lifeline to customers.

• Apptera v-Business

  http://www.apptera.com/
  Intelligent voice solutions to help enterprises offer callers an efficient way to manage their accounts, place and track orders, and find locations from any phone. Company information, customer profiles, product FAQs, and demonstrations.

• Artix Line Inc.

  http://www.artix.ru/
  Specializes in development of telephony software based on Intel/Dialogic boards such as fax servers, voice and fax messaging. News and pricing information. Based in Russia.

• ASA Solutions

  http://www.asasolutions.com/
  Provides IVR systems and voice XML for companies wanting communication through their interactive menus. Description of products and services, corporate information.

• Call Center Consultancy in India

  http://www.futurecalls.com/
  Wide ranging call center consultancy includes web design and networking practices. Based in Chennai, India.

• Call Center Technology

  http://www.avhan.com/
  Creates interactive technology platforms and products for customer interaction. Listing of technology partners and business associates, news, careers, and support information.

• Call Handling Services Ltd

  http://www.callhandling.co.uk/
  Provides solutions to call handling problems for the private, public, and voluntary sectors.

• Callsys customer contact system

  http://www.callsys.com.au/
  Provides self serve and agent assisted telephone and e-mail transaction handling. Both inbound and out bound systems are supported. Based Australia.

• Celtic Communications

  http://www.celticcommunications.com/
  Designs, develops, implements and supports integrated telephony solutions for small and mid-size enterprises including facilities for ACD, wireless LAN, unified messaging and call analysis. Site has a 'telephony glossary of terms'.

• CG-Coreel Logic Systems Ltd., India

  http://www.cgclogic.com/
  Products include Digital Exchange, voicemail systems, IVR and general telecommunications.

• Computer Assisted Telephony Systems

  http://www.ivr.co.za/
  Provider of interactive voice response and CTI solutions, voice mail, fax-on-demand, Web design. IBM Business Partner in South Africa

• Computer telephony voice cards

  http://www.voice-boards.com/
  Intel Dialogic voice cards, voice and fax cards by Rhetorex and Pika technologies, voice mail software and fax broadcasting software packages.

• Datapulse

  http://www.datapulse.com/
  Supplier of call center and computer telephony software products to organizations in markets world-wide.

• DSP Group, Inc.

  http://www.dspg.com/
  Supplier of speech recognition hardware for telephone applications.

• EasyIVR Voice Services

  http://www.easyivr.com/
  EasyIVR is an IVR outsourcing and voice broadcasting service center. Campaigns can be managed online, including reporting and message management.

• Email2Phone.net

  http://www.email2phone.net/
  Provides solutions for converting email messages into high quality human voice messages that are then delivered to a telephone number that you specify. Pricing information, answers to frequently asked questions, and affiliates.

• Engenic

  http://www.engenic.com/
  Specializes in the development of voice systems and provides application development tools. TeleFlow development software, available for download, can be used to create voice applications and portals.

• Enterprise Integration Group.

  http://www.eiginc.com/
  A consulting and design firm for IVR and VoiceXML applications.

• GlobeIVR

  http://www.globeivr.com/
  Provides development of custom IVR and virtual receptionist services with a fully hosted service. Features, demo, and plans.

• IBM WebSphere Software

  http://www-01.ibm.com/software/websphere/products/mobilespeech/
  Enables developers to develop and deploy voice-enabled e-business solutions.

• IVR HQ

  http://www.ivrhq.com/
  Specializes in developing custom interactive voice response (IVR) applications. Description of IVR solutions, and vendor, supplier, and software information.

• IVRS Development

  http://www.ivrsdevelopment.com/
  offers personalized interactive voice response systems. Services, architecture, and news.

• JAM IP

  http://www.jamip.co.uk/
  Provider of advanced IP contact solutions focusing on Cisco and other voice leading portal platforms. Listing of partners, employment opportunities, case studies, and news and events.

• LumenVox

  http://www.lumenvox.com/
  Provides a PC-based speech system for businesses, distributors and service providers. Products include ArtiSpeech - a software program that integrates directly into any TeleVantage 6 server to speech enable call directory, email, voicemail, and IVR.

• Message Technologies, Inc.

  http://www.messagetech.com/
  IVR programs for patient compliance, locators, and event registration with integrated marketing support.

• MikeT DSP Solutions

  http://www.miketdspsolutions.com/
  Tool kits and specifications of DSP algorithms for line and acoustic echo canceller, DTMF, call progress, caller Id signal detectors for client-side telephony and VoIP. DSP consulting, white papers on adaptive filtering.

• Nemesysco Voice Analysis Tools

  http://www.nemesysco.com/
  Develops vocal lie-detectors, emotion-detectors and love-detectors for various uses such as security, fraud-prevention, border check points, customs points, banks, insurance companies and private uses.

• NG Communications

  http://www.ngcommunications.com/
  Provides user-managed communication services to organizations and individuals.

• Nuance Communications

  http://www.nuance.com/
  Develops speech recognition, voice authentication, text-to-speech and VoiceXML based voice-browsing products and development tools for telephone access.

• Opticom

  http://www.opticom.de/
  German-based provider of measuring systems that determine perceived voice, audio and video quality of bandwidth limited channels and compression schemes.

• Parlance Coproration

  http://www.parlancecorp.com/
  Provides speech-enabled communication solutions. Services, company, and partner information.

• Prompt! Speech Applications

  http://www.prompt-speechapps.com/
  Independent B2B service provider for speech-driven phone applications. Offers a weblog, online demo, and service, customer, and technology information.

• Pronexus

  http://www.pronexus.com/
  Computer telephony applications specialist providing turnkey CT solutions such as information portals, automated account access, outbound dispatch messaging and VBVoice, a RAD tool for building wired and wireless CT applications.

• Prosodie Interactive

  http://www.prosodieinteractive.com/
  Provides voice and eCommerce solutions. News, products, and stock market information.

• PushCall B.V.

  http://www.pushcall.com/
  Provides a browser based calling solution. News and product overviews.

• reQall

  http://www.reqall.com/
  Transforms smart phones into tools for jogging your memory by integrating your conversations and verbal notes into your daily working, searching, and phoning environment.

• Speech Design Carrier Systems

  http://www.speech-design.de/
  German based company providing wide variety of speech based services: multimedia messaging, voice mail, mobile solutions, SMS-to-voice, text-to-speech, mailbox, call center auto-attendant, music-on-hold, telefonanlage, anrufbetreuung, sprachspeicher, anrufbeantworter, wartemusik.

• SpeechSoft, Inc

  http://www.speechsoft.com/
  SpeechSoft provides CT Software for Windows 2000, NT, with Voicemail, Attendant, IVR, OutDial and Faxback.

• Symago IVR

  http://www.symago.com/
  Provides design, implemention, and support for interactive voice response (IVR / VRU) systems and contact center technologies of multiple vendors such as Generations, Periphonics, and Speechworks.

• TeleWare plc

  https://www.teleware.com/
  Develops computer telephony software for communication solutions including; personal numbering, hot desking, unified messaging, CTI and IVR. Based in UK.

• TelXL Limited

  http://www.telxl.com/
  Wholesale provider of intelligent call-handling solutions to the reseller community. Overview of products and services and technology demonstration.

• The SIP School

  http://www.thesipschool.com/
  SIP training courses and SIP Certification testing. Listing of course offerings.

• The Voice User Interface Company

  http://www.wrolandi.com/
  Consultancy that provides expertise in the design, development and evaluation of telephony based voice user interfaces. Specializes in the details of dialog design, grammar development, voice branding, dialog failure recognition strategies.

• Vail Systems

  http://www.vailsys.com/
  Develops and hosts carrier-grade VoIP and PSTN communications solutions utilizing speech recognition and text-to-speech. Services include: next-generation IVR systems, managed call routing, IP voice conferencing, IP Centrex, enhanced voice mail, outbound call campaign automation, and VoiceXML applications.

• Versay Solutions

  http://www.versay.com/
  Develops caller speech solutions. Full lifecycle support - from application discovery to custom development and ongoing maintenance and monitoring.

• Vio Group Telecommunications

  http://www.viogroup.co.uk/
  Provides voice and data networks, in addition to a variety of security equipment, to both the public and private UK sectors. Telecommunication and security services information.

• Virtual Hold Technology

  http://www.virtualhold.com/
  Innovative IVR callback software which uses speech recognition to schedule a live person call back rather than having customer wait in the on hold queue forever. Also includes ability to post a return call time "meter" to customer's browser.

• VocalTec

  http://www.vocaltec.com/
  Markets software that enables voice and multimedia communications over packetized networks, the Internet and intranets. Also develops open systems to bridge the Internet to the public switched telephone network.

• Voice Compass

  http://voice-compass.com/english/
  Dedicated to explaining the Interactive Voice Response (IVR) and voice automation market.

• Voice Elements

  http://www.voiceelements.com/
  Provides .NET telephony application software and tools to build voice solutions.

• Voice Relay

  http://www.voicerelay.co.uk/
  Offers a voice and text messaging service. On-line voice broadcasting demo.

• Voice4net

  http://www.voice4net.com/
  Designs, develops, implements, and hosts custom IVR/Web self-service solutions for touchtone phone or web browser. Has a 'try it before you buy it' option for multi office enterprises.

• West Interactive

  http://www.westinteractive.com/
  Automated call center solutions and interactive voice response applications. Services, markets, and resources.

• West Telecom Corp.

  http://wtelecom.net/
  Provides VoIP products to construct solutions of any level of complexity. Descriptions of products and solutions.

Related Categories

• Home > Computers > Internet > Chat > Voice

 

Home > Computers > Speech Technology > Telephony

 

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